← Back

Privacy Policy

Last updated: May 15, 2026

1. Seller and Data Controller

Fitpro is the seller and data controller for personal data collected through FitCasa AI. This privacy policy explains how we collect, use, share, retain, and protect your personal data.

2. Personal Data We Collect

  • Account details such as name, email address, login credentials, and subscription status.
  • Fitness and wellness information such as weight, goals, calories, hydration, workouts, and progress entries.
  • Support messages, AI coach prompts, and app feedback you send to us.
  • Usage, telemetry, device identifiers, browser information, IP address, and security logs.

3. Purposes and Legal Bases

We use personal data to create and manage accounts, provide personalized fitness features, operate the AI coach, secure the service, prevent fraud, provide customer support, improve the product, and send service communications. Our legal bases include contract performance, legitimate interests, consent where required, and legal obligations.

4. Data Sharing

We share personal data only as needed with hosting, database, analytics, support, and AI service providers; professional advisers; authorities when legally required; and Paddle.com, our Merchant of Record, for product sales, subscription management, payments, tax compliance, invoicing, and buyer support.

5. Retention and Security

We keep data while your account is active and for as long as needed to provide the service, resolve disputes, prevent abuse, and meet legal or tax obligations. We delete or anonymize data when it is no longer needed. We use appropriate technical and organizational security measures, including encryption, access controls, and monitoring.

6. Cookies

We use essential cookies and similar technologies for authentication, security, and service operation. We may use analytics cookies to understand product usage. You can manage cookies through your browser settings.

7. Your Rights

Depending on your location, you may request access, correction, deletion, portability, restriction, objection, anonymization, information about sharing, or withdrawal of consent. You may also complain to your local data protection authority. Contact Fitpro through the app profile or support channel to exercise your rights.